FAQ
General
You can conveniently pay in our 3D stores for 3D figurine using credit card,Paypal,Google pay,Apply pay and so on. Of course,we offer the following payment methods via our shop online: Paypal,Western Union,Credit card,Bank Transfer.
As soon as you place an order,an order confirmation will be emailed to you.This means we have received your order and payment.As soon as we received your order,you can go to our scanning point to create your own 3D figurie.
If you would like to cancel or change your order,please contact us online or email us support@genio3d.com. If you didn't go to our scanning point to take the data,we can issue a full refund.
3D Figurine
A 3D figurine is a haptic 3D image of you and your loved ones.It used to be teh portrait on the wall-today it is a 3D figurine of you in your desired size to put up.
Genio3D is ture-to-life miniatures,and providing on your more photos would only allow for a representation of that person or pet.To deliver such a high level of realism,our Genio3D-maker scanning booths capture a full 360 degrees from head to toe within an instant under the perfect lighting conditions.To make a 3D figurine,pls visit a store near you or in a city you plan on visting.
Our 3D figurine are made of resin.The 3D printing is done on our large-volume,high-resolution CMYK-30 full colour printers.The production process is environmentally friendly.
A reprint is a reproduction of your 3D figurine.The processing for the 3D modeling is omitted with a reprint,which is why your 3D reprint is significantly cheaper.
The process of actually scanning the subject only takes a matter of seconds.Actually processing the data and producing an accurate model can take a few days,at the end of which we ship the 3D figurine out to you.
Our prices are based on the size of 3D figurine in your order.
Between 2 and 9 ounces,depending on which size model you choose.
Our 3D scanning points are located in CA and NY.You can find our 3D scanning points.
Yes,you can.The photo only take 5 seconds for rotating full body 3D scanner and 1 second for matrix scanner.
3D Scanner
There are five SONY HD high-frequency CMOS cameras for rotating scanner.
Our scanner is equipped with full-spectrum, high index, 16 professional photographic light system, the finished photo reproduction degree is as high as 99%.
No,a 3D scan is absolutely harmless to health,as it is a 3D selie in 360 degrees.ou can compare it to a photoshoot with a photographer.